New Patients
Please arrive 15 minutes early to complete your initial visit paperwork. Alternatively the initial visit paperwork can be found under the forms section, or we can email you the paperwork to complete prior to your first appointment.
When you call or email to schedule our appointment,
Please ensure that you have your insurance information with you.
That would be all the current primary and secondary insurance information, this includes the policy number, group number and certificate number.
Please make sure that you know who is the primary insured for each account if there is more than one), and who is covered under each plan.
Please have the name, address and contact information for you last dentist/dental specialist. Please let us know if you have been to see them in the current calendar year.
If there are X-rays on file for you at your past dental clinic, we will work to obtain the records, and /or take new ones as required.
We respectfully request that you give a full 48 hours notice if you must cancel an appointment. This is to provide an opportunity for other patients and clients to book during that time slot. We reserve the right to charge for missed or cancelled appointments without sufficient notice.
If you have extended health benefits, we will coordinate the billing to your insurance company directly and take assignment of benefits (direct payment) from your extended health care provider. You are responsible for any co-payment not covered by your insurance company.
For your convenience our clinic accepts
- Cash
- VISA
- MasterCard
- Interac
We may require additional information and may contact you by phone or email prior to your initial visit.
